Connect

Required fields *

Not yet registered ?

Inscription

GENERAL INFORMATIONS

You can choose the block where you want to be placed. Insofar as possible, tickets within a given order will provide their holders with seating next to one another. However, tickets assigned via different orders will not make it possible to obtain seats next to one another.

 

You can request a maximum of nine (9) tickets per match. Group reservations (minimum 10 tickets) are possible with the use of the order form available on the site ehf-euro.comor by telephone, by calling 08 92 72 82 00.

Buyers must provide the following personal information:

- Surname, first name(s), complete address (street name and number, postal code, city and country), date of birth, nationality, passport/identity document number, e-mail address and telephone number.

Buyers must also provide the following information regarding their credit card:

 

- Credit card number (Visa or MasterCard), name (as indicated on the card) and expiry date (mm/yy).

In compliancewith the general terms of sale of the general public ticket office for the 2018 EURO EHF, each ticket buyer for matches of the 2018 EURO EHF must be at least 18 years of age.

 

Orders placed by or for people banned from the venue by national associations or other authorities will be rejected. This will also apply to requests submitted by persons known to have caused security problems during matches in the past.

You can only order tickets online as of 27 September 2015 from the official ehf-euro.com site 

Tickets for the 2018 EURO EHF for individual fans can only be ordered officially on the site tickets.fra2018.ehf-euro2018.com. 

Products offered to the public by other companies or on platforms other than the official ehf-euro.com site or the distribution networks FranceBillet, TicketMaster and the AccorHotels Arena official site do not enter the scope of the official programme of ticket sales for the 2018 EURO EHF. The France Handball OC stresses that no ticket will be distributed through agencies or other intermediaries, and warns fans not to allow themselves to be misled by black market resellers, who not only demand exorbitant prices, but who are often not even in possession of the tickets that they claim to be selling

 

The right to make commercial use of the tickets has been granted exclusively to the official sponsors of the EHF EURO 2018. It is for this reason that tickets cannot be used for commercial purposes, including any promotion, advertising and use as a contest or lottery prize, or as one of the elements of a travel package (for example, that combines the flight, hotel and tickets).

Yes, if seats are still available for sale.

No, there are no tickets that include attendance at all matches 

There are no discount tickets for specific groups. There is therefore no reduced ticket price for children, regardless of their age.

There are no discount tickets for individuals.

The seats in the arenas for the 2018 EURO EHF are in four locations. The exact location of the categories depends on the actual configuration of each arena:

Category 1: central position

Category 2: upper side position, close to the corners

Category 3: Behind the goals, lower level and in the corners

Category 4: Behind the goals, upper level.

 

 

The seats assigned to handicapped spectators can be located in various parts of the arena. Regardless of their location, these places are always easy to assess and in price category 3.

 Two types of tickets are available:

 

• Individual tickets allow you to create your own combination of matches according to your needs.

 

• Tickets for handicapped spectators are available for purchase for people requiring seating with easy access. Two categories of tickets are available for handicapped spectators, one category for spectators using wheelchairs, and one category with easily accessed seats. Please note that you will be asked to provide a proof of handicap when requesting tickets. You can also have a free ticket for the person accompanying you. A valid disability certificate for a handicapped spectator will be required when booking.

The 2018 Women’s European Handball Championship will be held from 29 November to 16 December 2018. The matches will be played in France, in 5 different host cities. The official venues of the 2018 Women’s European Handball Championship are the following:

- Brest Arena, Brest;

- Axone, Montbéliard;

- Palais des Sports Jean Weille, Nancy

- Parc des expositions - Hall XXL, Nantes;

- AccorHotels Arena, Paris;

To consult a complete calendar of the 2018 EURO EHF matches, click on the following link: https://tickets.fra2018.ehf-euro.com/uk/match_schedule

MY ACCOUNT

When placing your order, you must include at least one telephone number so that, if necessary, we will be able to quickly contact you with regard to your order. We can offer better service if we’re able to reach you by telephone.

You can change your password by clicking on your name in the upper right corner of the page. Select “Change your password”, enter your new password and click on “Change”.

If you’ve forgotten your password, use the “Password forgotten?” link in the login window. Your previously submitted e-mail address will be used in order to create a new password that will enable you to access your ticket account.

After signing in with the new password, you can then change it by clicking on your name in the upper right corner of the page. Select “Change your password”, enter your new password and click on “Change”.

If you do not receive a new password by e-mail, please check the settings of your inbox and make sure that you can receive e-mail sent by  billetterie@ehfeuro2018.com, since it’s possible that your messaging system supplier may consider e-mails from this address as spam. If you use an integrated messaging program such as Outlook, please note that this program may have automatically redirected our e-mails to your spam folder. This may explain why our e-mail containing your new password does not arrive in your inbox.

MY ORDER

If your credit card or bank account cannot be debited for the invoice amount, or in case of the payment’s cancellation by your bank for any reason whatsoever, your order will be cancelled.

We strongly recommend that you contact your bank in order to ensure that it will allow your credit card to be debited for the amount due. Warning: your bank may have set a limit for e-commerce transactions that is below the limit of your credit card.

 

Your card will be debited by EFORSPORTS (3 avenue Hoche, 75 008 PARIS), agent for the France Handball OC. In your credit card statement, the merchant will be identified as: EFORSPORTS

In compliance with current French legislation, VAT at the rate of 5.5% is applied and included in the ticket price.

Yes, your order will be accepted independently of your approval regarding the commercial usage of your personal data. At the end of the registration process, you can indicate whether or not you authorise the transmission of your personal data to the France Handball OC Marketing department and to the official partners of the France Handball OC for commercial purposes. Of course, this authorisation is optional and plays no role in the acceptance of your order or the allocation of your tickets.

Insofar as possible, tickets within a given order will provide their holders with seating next to one another. However, tickets assigned via different orders will not make it possible to obtain seats next to one another.

The indicated prices include all applicable taxes. The value added tax (VAT) at the rate of 5.5% is therefore included in the ticket price, but not the shipping charges.

Rules applicable to orders for individual tickets:

-      

You can order a maximum of nine (9) individual tickets per match (for yourself and a maximum of 8 beneficiaries), and a maximum of four (4) individual tickets for the five (5) TOP matches: opening match, semi-finals, third place play-off and final (for yourself and a maximum of 3 guests)

-      

You can order tickets for two matches played on the same day.

 

Rules applicable to orders for packages:

-      

You can order packages for a maximum of nine (9) persons (for yourself and a maximum of 8 beneficiaries).

-      

The available matches for each package are indicated on the ticket portal, and only the combinations displayed on this portal will be included in packages.

-      

Packages are only available in categories 1, 2 and 3. For more information about packages, please refer to the question: Can I obtain tickets for all of the matches played in a given arena?

 

Rules applicable to orders for tickets for handicapped spectators:

-      

You can order a maximum of four (4) tickets for handicapped spectators (for yourself and a maximum of 3 handicapped spectators).

-      

Each ticket for a handicapped spectator includes the right to a free ticket for an accompanying person.

-      

A valid disability certificate for a handicapped spectator will be required when booking.

Rules applicable to Group orders:

You must order a minimum of ten (10) tickets.

 

 

To review the General terms of service of the general public ticket office for the 2018 EURO EHF, click on the following link: https://tickets.fra2018.ehf-euro.com/fr/cgv 

If you have general questions about your order, you may be able to find the answers in this section. If you don’t find an answer to your question, you can contact us by e-mail by using the following contact form. You can also call our ticketing information hotline at 08 92 72 82 00 (€0.50/min, tax incl.) Monday to Saturday from 10 AM to 7 PM CET. All information is available in two languages (English and French).

MY TICKET

Take care of your tickets and keep them in a safe place. They can be damaged by exposure to water, dirt, heat or sunlight. If part of a ticket becomes illegible, its holder’s access to the arena may be refused. The France Handball OC will not produce any duplicate ticket for any reason whatsoever.

The France Handball OC will not produce any duplicate ticket for any reason whatsoever. The France Handball OC cannot be held liable for lost tickets or for late delivery due to a malfunction or interruption of the postal services or of the selected courier services

Physical tickets will be produced and sent as of October 2018 to the delivery address indicated in the order, while e-tickets will be available in your personal account as of October 2018 as well, provided that the entire payment has been received in compliance with the directions contained in your confirmation e-mail and within the allotted time limit. The France Handball OC will not produce any duplicate ticket for any reason whatsoever. The France Handball OC cannot be held liable for lost tickets or for late delivery due to a malfunction or interruption of the postal services.

Yes. Buyers must provide all of their information, i.e. first name, surname and date of birth. As of August 2008, buyers will have to indicate the surnames and first names of their guests. Should a buyer provide false information, the France Handball OC reserves the right to reject the request or, if necessary, to refuse access to the arena for the buyer and guest, with no right to reimbursement. The tickets in question will be cancelled. Buyers are fully and unconditionally responsible for ensuring that their guest has reviewed the general terms of service of the general public ticket office for the 2018 EURO EHF, and has agreed to comply with them. They are notably required to provide their guest with a copy of the general terms of service of the general public ticket office for the 2018 EURO EHF.

PERSONS WITH DISABILITIES

Live audio descriptions and commentaries may be offered for visually impaired or blind spectators (according to availability). While certain blind fans may prefer to use the easy access seats, all spectators, wherever they may be within the arena, should be able to listen to the commentaries on each match using a personal radio with headphones, or their portable telephone. The FM frequency of the broadcast will be indicated on the match day for each arena.

People requesting tickets for handicapped spectators must provide proof of their eligibility for these tickets in connection with their request. You must enclose a “disability certificate” that is commonly and widely accepted in your country of residence. Out of respect for other fans, we ask you to please request tickets for handicapped spectators only if you truly require easy access seating.

Based on the needs and subject to submitting a valid disability certificate, a free ticket will be provided for the person accompanying a fan in possession of a valid ticket for a handicapped spectator (place for a spectator using a wheelchair or easy access seat).

PREPARE YOUR VISIT

No one attending a match has the right to record, use or transmit any sound, image or description of the arena or of the match whatsoever (including any result, statistics, information or other match data), other than for his/her private usage. It is strictly prohibited to broadcast, via the Internet, radio, television or any other current or future media technology, any sound, image, description, recording, result or statistics of the arena or match, in whole or in part, or to assist any person engaged in such activities.

Without the formal authorisation of the France Handball OC, animals are prohibited in the arenas. For handicapped persons having to be accompanied by an animal, please refer to the question “What is an easy access seat?”

A free emergency medical service will be available in each of the five arenas.

The opening times of the doors will be communicated on a later date. 

The list of objects prohibited within the arena will be available on a later date. 

Accessible drop-off points will be available at each site, and a quota of parking spaces accessible for the handicapped will be provided. Insofar as possible, a parking authorisation may be provided with the tickets for handicapped spectators. Please note that it will not be possible to access the drop-off points or accessible parking spaces without a parking authorisation and a valid ticket for the match.

 

Accessible entries for handicapped persons will be available in each arena, and clear international signage will indicate the entrances, installations and available places. Accessibility information will also be provided with the tickets for handicapped spectators, and published on the 2018 EURO EHF website. 

Entry to the arena will only be authorised upon presentation of a valid ticket for each person, regardless of age. All children must therefore be in possession of a valid ticket to enter the arena, and an individual seat will therefore be allocated to them.

OTHER QUESTIONS

The regulations for the arenas for the 2018 EURO EHF will be available on a later date.

There is no minimum age for children wishing to attend the matches. Please note, however, that entry to the arena will only be authorised upon presentation of a valid ticket for each person, regardless of age.

The signs in the arenas will be in two languages: English and French.

The Ticket Portal is available in two languages: English and French.

A postal code is mandatory, since this information is used to ensure the correct delivery of the tickets. However, if you live in an area without a postal code, please enter your country code in the corresponding field (example: IE for Ireland), otherwise you will not be up to place your order.

The shipping fees correspond with a secure shipment of your tickets using a courier company:

Mainland France: €15

Other countries: €30

 

Tickets will be mailed as of August 2018, to the address indicated in your order.

 

All buyers must pay for their tickets in euros (EUR).

Activating JavaScript is recommended, otherwise certain site functions will not be available. A corresponding message will appear in the pages in question. If you wish to place an order, you must authorise cookies. If you have confidentiality concerns, you can avoid the automatic acceptance of cookies by configuring your browser to display an acceptance message for each cookie. These modifications can be made via the security parameters of your browser.

When designing the portal, we made sure to only use standard functions that are displayed correctly in the various browsers used around the world. A webpage can exceptionally have display problems, but they will only affect the page’s visual aspect and not its functionalities. JavaScript should be activated in order to make the most of the site’s functionalities.

In connection with its activities and in compliance with the legislation in effect with regard to data protection, the France Handball OC undertakes to ensure the protection, confidentiality and security of your personal data, and to respect your privacy. The France Handball OC has adopted a strict personal data protection policy for the 2018 EURO EHF Ticket office.

The personal data provided when registering on the Internet site relative to the 2018 EURO EHF will be retained by the France Handball OC in a database for which the software is located in France, and processed in accordance with the legislation relative to data protection. This database and program offer all necessary guarantees in order to ensure the security of personal data.

These data will not be conveyed to third parties without your formal consent, or only – relative to successfully purchased tickets – to the security and access service providers in the arenas, to the French authorities, and only within the limits needed for the performance of their duties during the 2018 EURO EHF.

 

The personal data indicated when registering on the Internet site relative to the 2018 EURO EHF are also retained – for buyers – only for the duration of the 2018 EURO EHF competition except if their usage is subsequently necessary in connection with administrative or legal procedures in progress relative to the 2018 EURO EHF competition.

You can request the rectification, modification or deletion of your personal data by filling out the contact form that can be accessed by clicking here :  https://tickets.fra2018.ehf-euro.com/contact